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Garmin’s Fitbit Air rival is having major issues with one of its most popular features

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Опубліковано
cirqa smart band
Credit: Garmin
TL;DR
  • The latest Garmin CIRQA update may have broken Bluetooth heart rate broadcasting.
  • Users are reporting that Bluetooth connections are dropping out or failing completely.
  • A Garmin representative says that the issue has been forwarded for investigation, and work on a resolution is underway.

The Garmin CIRQA has had a bit of a rocky start since its launch back in July. Garmin stepped on a rake when it initially decided to paywall a basic fitness tracking feature. To the company’s credit, it quickly made the feature subscription-free after the backlash. However, the latest update may have now broken one of the fitness tracker’s more popular features.

Spotted by the folks over at Gadgets and Wearables, a growing number of CIRQA owners are reporting that heart rate broadcasting isn’t working. While ANT+ appears to be fine, there are issues with Bluetooth connections. According to the thread, the problems began after updating to firmware version 2.50, which was released on August 20.

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